Unparalleled Service
Pre-sales support
Our professional sales people will be available 24 hours to answer your questions, including specifications about our products and design of custom saunas.
After-sales support
We have a perfect after sales service system and we are committed to respond to every request of our customers.
- Each sauna is shipped from the factory with a serial number on its outer packaging and product itself so that our service staff can trace its information in production process and provide targeted and efficient service.
- As long as our customers have consultation questions about aftersales service, we will give answers within 2 hours during our working time.
- As long as our customers have complaints about our products, we will make a confirmation and document customer complaints. Then our technical experts will find out the reason and give solutions in 48 hours.
Uniconfort is specialized in R&D, production and marketing of diverse modern saunas. We have infrared saunas, traditional saunas, outdoor saunas and half body saunas, and there are one-person saunas, two-person saunas, three-person or four-to-eight-person ones. Besides, we also offer custom sauna according to customer’s needs. Our sauna products have been widely used in families, villas, hotels and other recreational places, enjoying widespread popularity in Asia, Europe, Americas, and Australia. All our products including sauna rooms, sauna heaters and sauna accessories have passed U.S. ETL certification and European CE certification. With strict implementation of ISO management system, our sauna products have won praise and trust from our customers worldwide.